We offer a way to eliminate the challenges of managing your employee benefit plans while reducing the time and administrative burdens of the necessary day-to-day activities. Between our proprietary Employee Benefits Portal and our smart, friendly and knowledgeable service team, we provide employer groups the right balance of people and technology.
Customer Service and Support
The Customer Service Department champions the needs of our client-employers and their employees and dependents. We assist with the key routine as well as the most challenging aspects of insurance policy, compliance, payroll and tax-favored products administration. Recognizing that no two customers are alike, our service is tailored to meet your specific needs.
Benefits Open Enrollment Meetings
We are unique in our ability to provide you with sophisticated print and web-based employee benefits communications. Stratford crafts communications that help your employees understand their benefits and navigate the complex benefits environment.
Employer Services Exchange (powered by Benefitmall)
Keeping up with changes in benefits administration is a challenge. Employer Services Exchange® (ESE) is an online enrollment portal that simplifies the process. HR managers or support staff can add or edit employee information, manage contributions and produce reports. Plus, employees can access benefits and make updates at open enrollment.
Stratford’s proprietary technology, MyBenefitLink is an online resource center for employees to view their insurance benefits and have constant access to their Human Resources department.